Terms of service

Welcome to Scytale Studio. These Terms of Service govern your use of our website, products, services, and any purchases made through Scytale Studio.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or purchase products from us.

1. About Scytale Studio

Scytale Studio is a premium fashion retailer offering carefully selected fashion products and accessories.

These Terms of Service apply to all visitors, customers, and users of our website.

We reserve the right to update, modify, or discontinue any part of our website, products, services, or policies at any time where permitted by applicable law.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not harm, interfere with, or restrict the use of our website by others.

You must not:

Use our website for fraudulent or unlawful purposes.
Attempt to gain unauthorised access to our systems or accounts.
Introduce viruses, malicious software, or harmful code.
Interfere with the security or operation of our website.
Use automated systems to access or collect information from our website without permission.
Copy, reproduce, distribute, or commercially exploit website content without our written permission, except where permitted by law.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products and Availability

We aim to ensure that all product descriptions, photographs, prices, and availability information displayed on our website are accurate.

However, we do not guarantee that all information will always be completely accurate, current, or error-free.

Products may occasionally be unavailable, discontinued, or subject to changes without notice.

We reserve the right to:

Limit the quantity of products available for purchase.
Refuse or cancel orders where permitted by applicable law.
Correct pricing or product information errors.
Modify product descriptions, prices, and availability.
Discontinue products at any time.

Product colours may appear differently depending on your device, screen settings, and display technology.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are accurate. However, if a pricing error occurs, we reserve the right to correct the error and, where permitted by applicable law, cancel or refuse the affected order.

Where an obvious pricing error has occurred, we may contact you to provide the option of proceeding with the corrected price or cancelling your order.

Any applicable delivery charges, taxes, or additional fees will be displayed during the checkout process where applicable.

5. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

Receipt of an order confirmation does not necessarily mean that your order has been accepted or that a contract has been formed.

We may accept, refuse, or cancel an order where reasonably necessary, including in cases involving:

Product unavailability.
Incorrect pricing or product information.
Suspected fraud or unauthorised transactions.
Errors in the information provided by the customer.
Payment authorisation issues.
Orders that cannot reasonably be fulfilled.

If an order is cancelled after payment has been successfully received, we will handle any refund due in accordance with applicable law and our relevant refund procedures.

6. Payments

Payment must be made using one of the payment methods made available on our website.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed through third-party payment service providers. Scytale Studio is not responsible for delays or errors caused by external payment providers, banks, or financial institutions, except where responsibility cannot legally be excluded.

We reserve the right to decline or cancel orders where payment cannot be successfully authorised or verified.

7. Shipping and Delivery

Delivery times provided by Scytale Studio are estimates unless expressly stated otherwise.

While we aim to dispatch and deliver orders within the estimated timeframes, delays may occasionally occur due to circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

Scytale Studio may not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information supplied by the customer.

For more information, please refer to our applicable shipping and delivery information.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Please review this policy before making a purchase.

Nothing in these Terms of Service is intended to limit any rights that you may have under applicable consumer protection laws.

9. Intellectual Property

Unless otherwise stated, all content available on the Scytale Studio website, including our name, logo, branding, text, graphics, product photography, website design, and other materials, is owned by or licensed to Scytale Studio and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our intellectual property without prior written permission.

10. User Accounts

If you create an account with Scytale Studio, you are responsible for maintaining the confidentiality of your account details and password.

You agree to provide accurate and up-to-date information when creating or maintaining your account.

You are responsible for activities carried out through your account unless you notify us of unauthorised access.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been fraudulent, unlawful, or unauthorised activity.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Scytale Studio will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation would be unlawful.

Our total liability in relation to a claim will, where legally permitted, be limited to the amount paid by you for the specific product or service giving rise to the claim.

12. Indemnification

Where permitted by applicable law, you agree to indemnify and hold Scytale Studio harmless from claims, losses, damages, liabilities, and expenses arising from your unlawful use of our website or your breach of these Terms of Service.

13. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, or services.

Scytale Studio is not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that your personal information may be handled in accordance with our Privacy Policy.

15. Changes to These Terms

Scytale Studio may update these Terms of Service from time to time.

Any changes will be published on our website and will take effect from the date shown at the top of this page.

Your continued use of our website after updated Terms of Service have been published may constitute acceptance of those changes, where permitted by applicable law.

16. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Scytale Studio operates, subject to any mandatory consumer protection rights that may apply.